Daniel Martinez is an experienced Technical Support Engineer with a solid background in IT support and customer service. Currently employed at Pax8 since June 2021, Daniel has progressed from Technical Support Engineer L1 to L2, demonstrating advanced troubleshooting skills for both Mac and Windows systems. Prior to Pax8, Daniel served as an Information Technology Specialist at Mac IT Solutions LLC, where responsibilities included providing Tier I support, resolving technical issues, and managing network installations within the San Antonio area. Daniel's earlier experience includes roles as a Business Specialist at the Apple Store La Cantera and Dept Supervisor at Best Buy. Daniel holds an Associate of Arts and Sciences degree in Digital Communication and Media/Multimedia from Texas State Technical College Harlingen.
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