John Kubala

John Kubala is a seasoned IT professional with extensive experience in technical support and management roles. Currently serving as the Manager of Partner Helpdesk at Pax8, John focuses on developing comprehensive ticket workflows and key performance indicators. Previously, John held various positions including Onboarding and Escalations Manager at ProMedical IT, where recognition for technical leadership led to advanced responsibilities, and Senior Technical Support Specialist at Justice IT Consulting, emphasizing effective communication with clients. Other notable experiences include roles at Iconic IT, I Want IT Help, LLC, Effortless Office, and Henry Schein, where John showcased expertise in network configuration, team leadership, and customer support across diverse environments. John holds a high school diploma in Computer/Information Technology Administration and Management from Burleson High School.