Kevin L.

Kevin L. is an experienced technical support professional, currently serving as a Tier 3 Partner Support Escalation Engineer at Pax8 since January 2022, where responsibilities include delivering advanced escalation support for partners and coordinating with product teams and vendors. Previously, Kevin held roles at Experis as a Tier Two Cloud Administrator, addressing complex issues with Microsoft cloud services, and at Tek Experts, providing tier 3 support for Microsoft 365 in both government and commercial settings. Kevin's technical expertise extends across various Microsoft platforms, and an educational background from Colorado Technical University complements a robust skill set in resolving intricate technical problems and enhancing customer satisfaction.