Paul Bernardo is a Director of Operations and ITIL Practitioner with 15 years of experience in managing IT Services and offshore operations in the Managed Services sector. They specialize in enhancing business outcomes through strategic planning and ITIL-aligned projects, focusing on systems and service desk management. Currently serving as the Director of Partner Support at Pax8, Paul has previously held significant roles, including Director of Philippines Operations at ECI and Operations Manager at Alphaserve Technologies. Paul holds a Bachelor of Science in Electronics Engineering and an MBA from Miriam College, and is passionate about operational efficiency and team development.
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