Pay by Call SL is a Spanish technology company specialized in secure IVR phone payments (Secure IVR Payments) for regulated and high-criticality environments.

We help public administrations, utilities, large enterprises, contact centers and BPOs turn the phone channel into a secure, certified and PSD2-compliant payment channel, eliminating the exposure of card data during voice interactions.

Our platform allows customers to enter their card details directly into a secure IVR, ensuring that neither agents nor contact center systems have access to sensitive payment information. This dramatically reduces PCI DSS scope, operational risk and the costs associated with traditional phone payments.

Pay by Call is not a general-purpose payment gateway. We operate as a specialized payment layer for voice, designed to integrate seamlessly with any PSP, contact center platform, PBX or BPO, complementing existing omnichannel payment strategies without competing with them.

What makes us different

Deep specialization in secure IVR payments

Advanced certifications: PCI DSS Level 1 and ENS High

PSD2 / 3D Secure fully operational in the voice channel

Partner-first model, compatible with PSPs, CCaaS platforms and integrators

Cloud-native, scalable architecture, ready for international expansion

Roadmap towards AI-driven IVR payments, improving user experience and conversion rates

Pay by Call operates in a niche with high barriers to entry, where security and compliance are not optional. Our technology is already in production in Spain and Latin America and is designed to become a de-facto standard for secure phone payments as voice and conversational AI gain relevance as primary customer interfaces.

Pay by Call SL
Secure IVR Payments · PCI DSS Certified · PSD2 / 3D Secure in Voice

Pay by call S.L.

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