We enable individuals and organisations in the UK to transfer money to others whenever they need to, quickly, safely and cheaply.

Every day £23.5 billion of retail payments are made in the UK by individuals, businesses and organisations. Some £20.3 billion of this daily total travels through our platform making ours by far the most heavily used
retail payments platform in the UK.

Payments

Pay.UK

Pay.UK's headquarters in London, United Kingdom

David Pitt

Sharon Hill Chartered Fcipd

Lone le Roux

Matt Corbett

Aneet Morar

Becky Clements

Anita Shah

Michael Ellis

Gerry Mansey

David Morris

David Mcphee

The Business Analysis Team at Pay.UK focuses on enhancing the efficiency and effectiveness of the retail payments platform by analyzing data, identifying trends, and making strategic recommendations. They collaborate across departments to improve processes, develop business cases, and drive organizational change, ensuring that Pay.UK continues to provide a seamless and cost-effective money transfer experience for users throughout the UK.

Business Analysis Team

The Risk Management Team at Pay.UK is responsible for identifying, assessing, and mitigating risks associated with the UK’s most heavily used retail payments platform. This team works to ensure the safety and security of financial transactions by developing robust risk frameworks, implementing security measures, and overseeing compliance with industry standards. Through collaboration with various stakeholders, the team prioritizes operational resilience and manages third-party risks to safeguard the integrity of payment systems.

Risk Management Team

The Payments Operations Team at Pay.UK is responsible for overseeing the efficient processing of retail payments, ensuring that transactions are completed quickly, safely, and cost-effectively. This team manages daily operations, resolves payment issues, and optimizes the platform’s performance, playing a crucial role in maintaining the integrity and reliability of the UK’s most utilized retail payments system. Through their efforts, they help facilitate the seamless transfer of billions of pounds every day for individuals and businesses alike.

Payments Operations Team

The Product Development Team at Pay.UK focuses on designing, enhancing, and delivering innovative payment solutions to meet the evolving needs of users across the UK. Collaborating closely with cross-functional teams, they ensure that the platform remains efficient, secure, and user-friendly, while also driving initiatives that support standards and compliance in the payments ecosystem. By leveraging insights and data, they aim to optimize the transaction experience for consumers and businesses alike.

Product Development Team

The Compliance and Regulatory Affairs Team at Pay.UK is responsible for ensuring that the company adheres to all legal and regulatory requirements relevant to the payments industry. This team develops and implements policies, conducts audits, and collaborates with regulatory bodies to maintain compliance and promote best practices. Additionally, they focus on environmental, social, and governance (ESG) matters to align the company's operations with broader societal expectations and standards.

Compliance and Regulatory Affairs Team

The Strategic Communications Team at Pay.UK is responsible for developing and executing communication strategies that enhance the company's reputation and stakeholder engagement. They work to effectively convey key messages about the retail payments platform, manage relationships with industry partners and governmental bodies, and produce high-quality content that informs and engages various audiences. This team plays a critical role in ensuring that Pay.UK's initiatives and successes are accurately represented and understood across the UK.

Pay.UK

Org chart

Teams

Business Analysis Team

Risk Management Team

Payments Operations Team

Product Development Team

Compliance and Regulatory Affairs Team

Strategic Communications Team

Offices

Pay.UK

Org chart

Teams

Business Analysis Team

Risk Management Team

Payments Operations Team

Product Development Team

Compliance and Regulatory Affairs Team

Strategic Communications Team

Offices

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