Allison Murphy

Allison Murphy has extensive experience in workforce management and analytics, currently serving as a Reporting Center of Excellence Analyst I at Paychex since March 2011. Previous roles at Paychex include 401(k)/S125 Business Intelligence Analyst I and Workforce Management Analyst, where Allison focused on standardizing strategies and providing detailed analyses on contact center performance. Prior to Paychex, Allison held positions as Compliance Customer Care Supervisor at Omni Group and Event Manager at Legacy Financial Planning, demonstrating strong leadership skills in coaching and developing teams. Education includes a B.S. in Business Management from Keuka College and an MBA in Business Administration from the University of Phoenix.