Alyssa Cronauer

Alyssa Cronauer is a seasoned Client Service Operations Manager at Paychex, where tenure began in July 2017, overseeing a team dedicated to supporting PEO Payroll clients in the Eastern region. Responsibilities include recruiting, training, and developing employees to enhance service delivery. Previous roles at Paychex include Client Service Supervisor positions, where significant contributions involved building and training teams. Prior to Paychex, Alyssa worked as a Senior Payroll Specialist at Access Services, managing various administrative tasks and project support. Additional experience includes roles in marketing, sales, and leadership with a focus on client relations and service excellence, complemented by a Bachelor's Degree in Interpersonal and Organizational Communication Studies from Eastern University.