Christine Lanning

Christine Lanning, QKA, possesses extensive experience in quality assurance, human resources, and participant services within the financial and insurance sectors. At Infosys, from December 2020 to December 2021, Christine served as a Quality Assurance Supervisor, where improvements to systems and processes were developed to enhance productivity and prevent a potential $10 million financial impact. Prior roles at Vanguard included Participant Services Supervisor and Transaction Processing Supervisor, focusing on team management and participant assistance. Christine began a career in human resources at Insurance Recruiting Specialists and currently serves as Strategic Accounts Service Manager at Paychex, leading a team managing high-value 401(k) clients. Educational background includes an Associate of Arts in Business Administration from Erie Community College and studies in General Studies at Arizona State University.