Daniel Hartmann is an experienced technology professional with a diverse background in systems engineering and software development. Currently serving as an Advanced Systems Engineer at Paychex since December 2018, Daniel focuses on enhancing customer experience through operational integrity. Previously, Daniel held the position of System Services Manager, IT Billing at Windstream Communications, contributing to telecom billing alongside skilled software architects and engineers. Daniel's earlier roles include Lead Software Engineer at VoiceWeb Inc, where expertise in multi-user interactive IVR systems was developed, and Senior Systems Developer at Conference Call USA, with significant experience in PC application and IVR development. Additional experience includes a tenure as a Senior Programmer Analyst at Frontier Communications, specializing in F&E systems and Operator Services platforms. Daniel holds a Bachelor of Arts in Computer Science and Music from the State University of New York at Oswego and has completed further education at the Rochester Institute of Technology.
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