Eric Marks is a Health & Benefits Operations Manager at Paychex, where they oversee a team of licensed Insurance Agents and support staff, focusing on client retention and onboarding. With a background in customer care and issue resolution, Eric previously held roles at UnitedHealthcare and Paychex, where they developed strategies to meet client needs and exceed company goals. Currently, they are pursuing an Associate of Science degree at Niagara County Community College and a Bachelor of Science degree at SUNY Brockport in Health and Physical Education/Fitness. Eric is committed to improving operational processes to ensure timely and accurate service delivery.
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