Jillian Smith

Customer Success Consultant

Jillian Smith is a Customer Success Consultant at Paychex since September 2019, previously serving as a Sales Consultant. Prior experience includes roles at Tivity Health from December 2015 to September 2019 as a Senior Marketing Specialist, Marketing Specialist, and Associate Marketing Specialist. Jillian also worked as a Marketing Coordinator at Gragg Advertising and as a Brand Ambassador for Anheuser-Busch, where responsibilities included promoting products at events and demonstrating teamwork. Early career experience includes a Public Relations Internship at On the Mark Communications and a Team Lead position at Northwest Missouri State University, where impactful social media strategies were developed. Jillian holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Northwest Missouri State University, earned from 2010 to 2014.

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