Keisha T.

Keisha T. has extensive experience in customer service and benefits administration across multiple organizations. Starting as a Call Center Representative at Aon Hewitt, Keisha provided customer support through various channels while enhancing knowledge of services and processes. Keisha continued with roles at Ingersoll Rand, offering superior customer service regarding employee benefits, and served as a Collections Analyst at Family Dollar, overseeing benefits administration functions. At Paychex, Keisha excelled as a PEO Benefits Specialist II and PEO Compliance Specialist, focusing on compliance accuracy, training, and issue resolution. Educational qualifications include a Bachelor's degree in Information Systems from Johnson C. Smith University and a Master's degree in Business Administration from Strayer University.