Mckay Walters possesses a diverse background in customer experience management, sales analysis, and business intelligence. With experience as a Customer Experience Manager and Sales Analyst at Textron Specialized Vehicles, Mckay handled a combined order queue and managed dealer complaints while focusing on team efficiency. Previous roles include Associate Contract Specialist, Events Specialist at BYU Event Staff, and Office Specialist at BYU Admissions, showcasing strong interpersonal and problem-solving skills. Mckay further developed analytical abilities as a Marketing Intern at Nu Skin and as a Strategic Sourcing Intern at WesTech Engineering. Currently serving as a Business Intelligence Analyst at Paychex, Mckay creates and manages Salesforce and Power BI reports to support strategic decision-making. Mckay holds a Bachelor of Science degree in Strategic Management from Brigham Young University.
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