Patrick Jones

Human Resources Field Support Project Representative/ Team Lead at Paychex

Patrick Jones is a seasoned professional in human resources and retirement plan services, currently serving as a Human Resources Field Support Project Representative and Team Lead at Paychex since May 2020. In this role, Patrick networks with leaders across the organization and collaborates with government agencies to enhance client experiences and ensure compliance with 401(k) service expectations. Previously, Patrick held various positions at Paychex, including 401k/S125 Team Lead and Retirement Plan Internal Support Associate, where responsibilities involved employee onboarding and customer service related to retirement products. With a background as a Retirement Plan Sales Representative and experience in customer service for 401k accounts, Patrick brings a wealth of knowledge in streamlining benefits for clients. Patrick holds a Bachelor's degree in Landscape Technology Management and Business Management from Farmingdale State College.

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