Sylvain Kouakou

Sylvain Kouakou is an experienced professional with a diverse background in customer support, sales, and management. Currently serving as a Support Specialist at PayComplete since February 2020, Sylvain previously held roles including Sales Representative at Vencorp Inc and Department Manager at Walmart, where skills in customer relations, sales trend analysis, and marketing strategy development were utilized. As a former Sales Manager at Etisalat, responsibilities included assessing marketing potential and resolving customer issues through critical thinking. Sylvain's career began as a Customer Support Representative at Orange, overseeing call center operations. Education includes a Bachelor of Science in Management Information Systems and Business Management from the University of Wisconsin-Parkside, an Associate degree in Business Administration from the College of Lake County, and an Associate degree in Sales Management from Ecole Supérieure des Ingénieurs Commerciaux Afrique.