Chris Olsen

Chris Olsen currently serves as the Chief Operating Officer at PayFlex, a position held since November 2019, where the focus is on optimizing systems and processes to enhance customer experience, contributing to a 30% increase in sales for online merchants and a 40% reduction in cart abandonment. Prior to this role, Chris Olsen was the Head of Business Bank Regional Fulfillment Centre and Private Banking Operations at Absa Group from January 2011 to November 2019, overseeing operational management, financial performance, risk management, compliance, and audit processes.