Ryan Knox has extensive experience in technical support and customer service, currently serving as Technical Support Team Lead at Paylocity since May 2018, following a progressive career in technical support roles. Prior to Paylocity, Ryan worked at Callaway Golf from May 2010 to June 2018, where Ryan advanced to Global Master Data Systems Analyst, leading key projects such as the implementation of SAP Variant Configuration. Ryan's earlier roles included Customer Service Representative and uPro Technical Support Services Representative at Callaway Golf, where outstanding customer satisfaction metrics were consistently achieved. Ryan began a career in technology as a Resident Easy Tech Computer Technician at Staples, significantly boosting revenue through computer repair services. Ryan holds a Bachelor of Arts in Psychology from UC San Diego.
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