Melissa Shields

Melissa Shields is an experienced payments and subscription executive currently serving as the Director of Payments Strategy & Operations at Starbucks. With a history of leadership roles at Meredith Corporation and Dotdash Meredith, Melissa has successfully managed payment optimization, auto-renewal operations, and consumer revenue strategies. Melissa's background includes positions in marketing and account management across various industries, and they have contributed to the PaymentsEd Forum as a board member. Educated at The University of South Dakota where they earned a B.S. in Mass Communications and an MBA, Melissa also completed a certificate in the Economics of Blockchain from Wharton Executive Education.