Melanie Niermann

Melanie Niermann is an experienced professional in customer success and product management with a robust background in IT. Currently serving as the Head of Customer Success and Head of Delivery at paymenttools since October 2022, Melanie has previously held significant roles such as Teamlead Professional Services at REWE digital and Team Lead Professional Services at commercetools. Earlier experience includes positions as Product Director and Senior Product Manager at Wine in Black GmbH, as well as Senior Project Manager in eCommerce at airberlin. Melanie's educational background includes a Diplom in Medieninformatik from FHTW and a Bankfachwirt degree from Bankakademie - BBQ Berlin. Skills encompass strategic IT product planning, project conception, and development of mobile applications.