Joshua Lee

Joshua Lee is a Senior Manager with extensive experience in IT service management and incident response. Currently serving at Paymentus since August 2019, Joshua began as an Incident Manager and advanced to Senior Manager, overseeing both IT Service Management and Release Management teams. Prior to Paymentus, Joshua held the title of Senior Manager - Major Incident Officer at Scotiabank, where efforts were focused on the establishment of the Major Incident Office and the development of incident response processes. Joshua's career began at Bell, progressing from a NOC Analyst in 2007 to Senior Manager of Network Operations Center, where oversight included national data centers supporting various services for clients. Joshua holds an education from Seneca Polytechnic, attending from 1994 to 1997.