Junaid Mohammed

Junaid Mohammed is a seasoned professional in product support and operations, currently serving as a Customer Success Manager at Paymentus since 2016, where contributions include managing a comprehensive electronic billing and payment platform for over 1300 clients. Previously at Paymentus, Junaid held roles such as Associate Manager and Technical Lead, working with major clients like PayPal and MasterCard. Junaid co-founded Epicara Inc. and has experience as a DB2 Database Developer at IBM, supporting large-scale clients in data analytics and bug resolution. Early career includes roles at Microsoft and further technical internships at IBM, enhancing skills in software development and cloud solutions. Junaid holds a Master’s degree in Management Analytics from the Smith School of Business at Queen's University and a Bachelor’s degree in Software Engineering from Carleton University.