Puneet Sharma is an experienced professional in product support, operations, and software engineering, currently serving as Manager of Product Support and Operations at Paymentus since October 2018. Previously, Puneet held various roles at Paymentus, including Technical Lead and client success roles, where responsibilities encompassed customer engagement, product training, and developing tools for self-service capabilities. Prior experience includes senior software engineering at Harry Rosen, where Puneet supported and enhanced in-house applications, and roles at Canadian Tire Corporation as a Decision Support Analyst and Database Analyst, focusing on application development, technical support, and database management. Puneet holds degrees in Software Development/Analysis and Computer Science, alongside experience in training and mentoring teams throughout a diverse career.
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