Werner Dutoit is a seasoned professional in technical account management and customer success, currently serving as a Technical Account Manager at Paymentus since April 2023. From October 2021 to February 2023, Werner was the Director of Customer Success at Tradeshift, where responsibilities included forming and leading Program Manager teams for customer onboarding onto the e-Invoicing SaaS platform, alongside developing reporting mechanisms for project tracking. Prior experience at ACI Worldwide included roles such as Director of Customer Support, where oversight of remote Production Support teams and strategic improvements on KPIs were key duties, as well as serving in other managerial and supervisory capacities. Earlier in the career, Werner gained experience at S1 Corporation, Nokia Siemens Networks, and Siemens. Academic credentials include a Bachelor of Engineering degree in Computer Engineering from the University of Pretoria, complemented by advanced studies in Computer.
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