Xerxes Engineer is a seasoned professional with extensive experience in customer operations and product support management at Paymentus since April 2018, holding roles from Senior Manager to Product Engineer. In the current position as Senior Manager, Customer Operations, Xerxes leads a focused team to ensure client readiness and serves as a technical liaison for customizable features. Previous roles included managing teams, conducting performance reviews, and aiding vendor partners as a Subject Matter Expert. Prior to Paymentus, experience includes Quality Assurance at KPDI, where responsibilities encompassed requirement assessment and testing, and Application Development at Ticoon Technology, focusing on web communication materials and financial reporting. Xerxes holds a Bachelor's degree in Computer Engineering from Ryerson University.
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