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Amanda Baron

Manager of Customer Success at PaymentWorks

Amanda Baron has a diverse work experience spanning various roles and industries. Amanda most recently worked at PaymentWorks as the Manager of Customer Success, starting in 2021. Prior to that, they held the position of Project Manager at the same company from 2018 to 2022.

Before joining PaymentWorks, Amanda worked at the University of Connecticut from 2015 to 2018 as an Accounts Payable Specialist/Supplier Management. In this role, they were responsible for overseeing multiple projects within the department and training new staff. Amanda also managed the vendor area staff during the implementation of an online vendor portal and compliance software.

From 2014 to 2015, Amanda worked at Charter Oak State College as an Associate for Business Services. At Asnuntuck Community College, they held the role of Assistant to the Dean from 2006 to 2014. In addition to their administrative responsibilities, they managed department budgets and served as a project and event manager for student activities and the annual Commencement ceremony.

Amanda's earlier experience includes working at Michaels Stores, Inc. as a Support Specialist from 2012 to 2014, where they performed cash audits and reconciliations. Amanda also worked at Aetna from 2000 to 2006 in various roles, such as Plan Coordination Consultant/Implementation Consultant, Senior Analyst/Business Information Specialist, Quality Analyst, and Claim Benefit Specialist. In these positions, they managed plan benefit structure, conducted root cause analysis of errors, reviewed medical claims for accuracy, and processed insurance claims.

Overall, Amanda Baron has a solid background in customer success, project management, accounts payable, budget management, event planning, cash handling, and insurance claims processing.

Amanda Baron completed their education with a Master of Business Administration (MBA) degree in Higher Education Administration from Bay Path University. Amanda attended the university from 2011 to 2014. Prior to that, they earned a Bachelor of General Studies degree in Business Administration and Management, General from Eastern Connecticut State University, where they studied from 2006 to 2008.

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Timeline

  • Manager of Customer Success

    July, 2021 - present

  • Project Manager

    October, 2018