Lars Engels currently serves as the Director of Technical Support Enterprise at PAYONE, a position held since April 2020, where responsibilities include leading Technical Customer Service for international major clients, overseeing budget planning, and ensuring optimal customer service delivery. Previously, Lars Engels held various prominent roles such as Head of Revenue & Quality Assurance at Ingenico Payment Services GmbH and Senior Project Leader at Telefónica Germany and simyo GmbH. With a strong background in project management and technical consulting since 2001, Lars Engels has developed expertise in process optimization and customer service within the telecommunications and payment services sectors. Education was completed at FH Aachen University of Applied Sciences from 1996 to 1999.
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