Torben Roocks has extensive experience in the support and merchant service sectors, currently serving as the Head of Support E-Commerce and Head of Merchant Service FO & BO at PAYONE since December 2012. Prior roles at PAYONE include Supervisor Service, Senior Merchant Service Specialist, and Merchant Service Specialist. Before joining PAYONE, Torben held a Kundenberater position at avocis and worked in Öffentlichkeitsarbeit/PR at EURO RSCG ABC Hamburg. Additional experience includes customer care at KielNet GmbH, and production assistance at Norddeutscher Rundfunk. Torben holds a Bachelor of Arts degree in German and Sociology from Kiel University, earned between 2003 and 2011.
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