Alison Tickner

Alison Tickner is a seasoned professional with extensive experience in leadership roles within the payments and merchant services sector. Currently serving as the Senior Director of Global Merchant and Technical Support at PayPal since November 2009, Alison oversees global teams dedicated to enhancing customer experience and managing business risk and internal controls. Previously, positions held include Director of Global Sales Operations and Merchant Services, where strategic focus on best-in-class servicing was emphasized, and Senior Manager of Large Enterprise Sales Strategy and Planning, achieving a notable 40% reduction in merchant loss rates. Prior to PayPal, Alison was Head of Payments, Processing and Risk Management at Hayneedle.com, overseeing merchant processing and compliance. Alison's career commenced as a Business Owner at FastframeUSA and is underpinned by a BS in Accounting and Finance from the University of Nebraska-Lincoln.