Andrés D. is a seasoned professional with over 18 years of experience in the financial services and payments industries, currently serving as the Senior Risk and Compliance Officer at PayPal. In this role, they oversee the Risk and Compliance Program for Global Customer Operations, guiding various initiatives including consumer protection regulations and complaints management. Prior to joining PayPal, Andrés held positions at American Express, where they managed digital operational risk and led customer experience strategies, among other responsibilities. They earned a Bachelor of Business Administration in International Business and Marketing from Florida International University.
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