Colm M. has extensive experience in customer success and operations at PayPal, where involvement spans from May 2013 to the present in various leadership roles, including Director of Customer Success for Southern and Northern Europe, and Head of Customer Success for Western Europe. Previous positions include Senior Manager of Global Merchant Services and Lead Manager for CEMEA Merchant Operations, focusing on supporting and developing teams across Europe, the Middle East, and Africa. Colm's career began at PayPal as a Project Analyst and Senior Outreach Specialist for EMEA Outreach from August 2010 to December 2012. Academic achievements include an Advanced Diploma in Personal, Leadership, and Executive Coaching from Kingstown College, a Diploma in Information Systems from Trinity College Dublin, a Graduate Diploma in Business Studies from Dublin Business School, and a Bachelor's degree from University College Dublin.
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