Cia Gilbert is a Senior Program Manager at PayPal, leading initiatives in identity platforms and global project collaborations. They have extensive experience in program and project management, particularly within the telecom sector at Ericsson, where they implemented Lean and Agile practices to enhance product quality and development efficiency. Cia holds an MBA in Program and Project Management from Linköping University, focusing on collaboration models in software development. Their career highlights include reducing defect backlogs and improving feature development timelines through strategic operations.
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