Guangsen Wang is currently a Machine Learning Manager at PayPal, leading a team of machine learning scientists to develop next-generation GenAI-powered customer service solutions. With over 8 years of experience, Guangsen has a strong background in deep neural network-based acoustic modeling for speech recognition and has held previous roles such as Senior Applied Research Scientist at Salesforce and Senior Research Scientist at Tencent AI Lab. Guangsen began their academic journey at Northwestern Polytechnic University, earning a Bachelor of Engineering in Computer Science, followed by their PhD in Computer Science with a focus on Speech Recognition from the National University of Singapore.
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