Juan P. is a seasoned Site Reliability Engineer currently working at PayPal as a Merchant Reliability Engineering Manager. They have extensive experience in systems administration, having previously worked at Excite@Home, Cisco, eBay, and Ellie Mae. At PayPal, Juan has held various roles, including Technical Duty Officer and Senior Systems Administrator, where they managed security, network, application, and infrastructure issues while training and mentoring new hires. Their career reflects a strong expertise in Unix and Windows administration, as well as proficiency in managing critical metrics and overseeing operations during site incidents.
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