Sarah .

Sarah is a Global Customer Experience Leader with a proven record in CX excellence and strategic operations. Currently, they serve as a Customer Relationship Leader at Procter & Gamble, where they monitor BPO performance and manage contractor teams to enhance customer order processing. Previously, Sarah worked as a Senior Team Lead at PayPal and held multiple roles at TeleTu, including Quality Lead and Customer Service Representative. Additionally, they brought training expertise to UPS, focusing on the French and Italian markets. Sarah is pursuing a Master's degree in Italian language and civilization at the University of Tunis El Manar.