Scott Willingham has a robust background in technical support and customer service, currently serving as the Lead Apple Support Technician at eBay Inc since February 2008, where responsibilities include providing exceptional support to Apple end-users across North America and assisting L2 Support Teams. Previously, Scott gained experience at Roche Pharmaceuticals from 1999 to 2003 as part of the L2 Support team, aiding in end-user services for approximately 1500 users and participating in hardware upgrade projects. Additionally, since April 2015, Scott has held the position of Site Lead Desktop Support at PayPal, leading Desktop Support teams across various eBay campuses and serving as the first escalation point for technical issues.
This person is not in the org chart
This person is not in any teams
This person is not in any offices