Donna Luciw

Donna Luciw is an experienced POS Level II Application Support Specialist currently working at Payroc since November 2019. Prior to this, Donna held the same position at i3 Verticals until January 2025 and briefly worked as a POS Level II Support Technician at POS in November 2019. Donna's career includes roles such as Admin Assistant, Office Manager, and Service Manager at Dig It Unlimited from June 2016 to November 2019, where responsibilities included accounts payable and receivable, as well as invoicing using QuickBooks 2016. Additionally, Donna has expertise in technical support, having served as Sr. Technical Support/Point of Sales Coordinator at Gertrude Hawk Chocolates from January 2002 to October 2014, focusing on customer support and system troubleshooting. Educational achievements include certifications as a Microsoft Certified Professional, Microsoft Certified Systems Engineer, and Microsoft Certified Professional plus Internet, alongside a high school diploma from Northwest Area High School.