Alyanna D. is an experienced professional in customer success management with a strong track record in client retention and satisfaction. Currently serving as a Customer Success Manager at Payscale since April 2022, Alyanna maintains an impressive client retention rate exceeding 90% and averages a KPI score of 4.6 out of 5. Prior to this role, Alyanna worked at Lamudi Philippines from July 2019 to April 2022, first as a Client Success Specialist and then as an Account Manager, where responsibilities included comprehensive client onboarding and monthly engagements to enhance customer service. Earlier experience includes teaching English online at Keymedia Online Inc. from October 2018 to May 2019. Alyanna D. holds a Bachelor of Science degree in Entrepreneurship from the University of Santo Tomas, completed in 2018.
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