Chance Ates is an experienced Infrastructure Analyst currently at Payscale, specializing in providing technical support for various tools including Salesforce, Okta, and Jira. Previously, Chance held multiple roles at Salesforce, including Techforce Analyst and Data Analyst, where expertise in data analytics and Tableau was utilized to drive insights and optimize business operations. With a strong background in technical support, customer service, and education, Chance taught over 12,000 classes as a Virtual Educator at GogoKids and implemented innovative lead generation methodologies at Lindsay Lexus of Alexandria. Chance holds an Associate's degree in Computer and Information Systems Security/Information Assurance from Ivy Tech Community College.
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