Franz Guzman

Franz Guzman is a skilled professional with extensive experience in customer success and technical support. Currently serving as a Customer Success Manager at Payscale since July 2022, Franz previously held positions such as Lead Development Representative at the same company and Corporate Account Officer at Avega Managed Care, Inc. from July 2019 to July 2022. Starting with a technical foundation, Franz worked as an Associate Software Engineer at Tata Consultancy Services and a Technical Support Associate at Travellers International Hotel Group, where responsibilities included troubleshooting technical issues and providing customer assistance. Additionally, experience as a Functional Analyst Intern at Baker & McKenzie focused on functional support for business software. Franz holds a Bachelor's degree in Information Technology from Asia Pacific College, earned between 2011 and 2016.