Joann Burns

JoAnn Burns is a seasoned professional with extensive experience in credit and collections management, currently serving as Senior Manager of Collections at Payscale since November 2022. Prior to this role, JoAnn held the position of Senior Credit Manager at Refinitiv, where responsibilities included leading a team that collected $1 billion annually and optimizing cash flow metrics. JoAnn's career began at Accenture Technology Solutions as an Order Management Analyst and progressed through various roles at Thomson Reuters, culminating in Senior Credit Manager. JoAnn holds a Bachelor of Business Administration from the University of Missouri-Columbia, specializing in Business Administration and Management.