Ruby Villalon is an experienced professional with a background in customer support and onboarding, currently serving as an Onboarding & Implementation Specialist at Payscale since January 2022. Prior roles include Customer Support Analyst at Payscale, Service Coordinator - Onboarding and Information Technology Help Desk Technician at ConnectWise, and various IT service desk positions at Fujitsu and John Deere. Ruby also has experience as a Fraud Analyst at William Hill US, analyzing customer behavior and fraudulent activities, and as a Technical Support Specialist at both [24]7.ai and Sitel. Ruby holds a Bachelor of Arts degree in Mass Communication/Media Studies from the University of Baguio.
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