Bacari Lea is a Senior Customer Experience and Sales Leader with extensive experience in various industries, including telecommunications, leadership consulting, and K12 online education. Currently serving as the Director of Contact Center at PayTech Trust, Bacari focuses on exceeding performance metrics and enhancing customer interactions. Previously, Bacari held senior roles at Connections Education and directed admissions and support teams at Pearson Online & Blended Learning, consistently achieving revenue growth. Bacari co-founded Motiv8 One, LLC, where they developed leadership training programs and co-authored a self-help book. Bacari is pursuing a degree in Legal Communication at Howard University.
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