Gaurav Narula is a seasoned professional with over 21 years of experience in banking and fintech, specializing in Offline Payments, Business Banking, and Trade Finance. Gaurav held various leadership roles, including Regional Head at ICICI Bank and Vice President at IndusInd Bank, where they managed large teams and enhanced customer relationships. They have demonstrated proficiency in risk operations, transaction monitoring, and customer acquisition, contributing significantly to revenue growth. Gaurav's academic background includes a Bachelor of Commerce and a Post Graduate Diploma in Business Administration in Marketing. Currently, Gaurav serves as a Vice President at Paytm, focusing on Merchant Operations and Risk Management in Offline Payments.
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