Ankur Kumar

Ankur Kumar is a seasoned marketing operations specialist currently serving as a Senior Marketing Specialist at PayU since December 2019, with expertise in email and WhatsApp communications and proficiency in various marketing tools including Salesforce Marketing Cloud and Clevertap. Ankur has a strong background in online reputation management, having previously directed ORM teams at PayU and AEGIS BPO SERVICES, achieving significant positive customer feedback and proactive issue resolution. Ankur's experience also includes a role as a Senior Business Development Executive at Rao Edusolutions, where strategic partnerships and lead generation initiatives were successfully executed, ensuring high customer satisfaction. Ankur holds an Advanced Certification in Digital Marketing & Communications from MICA and both Bachelor's and Master's degrees from Lovely Professional University, specializing in Mechanical Engineering and Operations Management, respectively.