Anna Trajdos serves as the Global Head of Customer Support at PayU since July 2022, bringing extensive experience in customer service management, team building, and operational excellence. Previously, Anna held the position of Head Customer Service RB CEE at Worldline from November 2020 to June 2022, and prior to that, led customer services at SIX Payment Services for a decade. Anna's expertise encompasses establishing operational KPIs, managing customer support teams, and implementing process improvements across various organizations. With a solid academic foundation, including a Master's degree from SGH Warsaw School of Economics and the University of Warsaw, Anna has a proven track record in mentoring, project coordination, and adherence to regulatory standards within the customer service sector.
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