Krishna Murthy is an experienced Customer Success Manager at PayU since July 2021, focusing on project and account management for banks within the India region, including the drafting of Business Requirement Documents. Prior to this role, Krishna served as a Technical Support Engineer at Broadcom Inc. from November 2018 to June 2021, where responsibilities included managing incident life cycles and liaising with various teams for timely issue resolution. Krishna's career began at CA Technologies in January 2008, holding multiple positions including Principal Engineer, Senior Support Engineer, and Support Engineer, managing a significant portfolio of payment security projects and training team members. Before CA Technologies, Krishna worked as a Customer Service Advisor at Aviva Global Services from February 2004 to February 2008, providing customer support and training. Earlier experience includes roles in customer support and coordination in various organizations, starting in 1997. Education includes degrees from IGNOU University and Indiranagar P.U. Composite College, among others.
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