Michael Mann serves as the Information Technology Operations Manager at PBK since October 2019, overseeing IT operations for over 1,000 employees across 29 U.S. offices, while also managing staff recruitment and training. Previous experience includes a role as Information Technology Analyst/Helpdesk Manager, where responsibilities encompassed managing helpdesk operations, ensuring customer service excellence, and maintaining network systems. Prior to PBK, Michael operated as a Sole Proprietor at Subspace Technology from April 2013 to October 2019, focusing on custom desktop builds and technical support. Academic credentials include a Bachelor of Arts in Communication from the University of Houston and an Associate degree in Visual Communications from San Jacinto College.
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