Rick B. has extensive experience in admissions and customer relationship management, currently serving as a Relationship Manager at PCA Technology Group since September 2022, focusing on customer satisfaction and retention. Previously, Rick held the position of Director of Admissions at Bryant & Stratton College from March 2021 to September 2022, where responsibilities included managing the admissions department and driving sales goals. Rick's tenure at Bryant & Stratton College Online from January 2009 to January 2018 included roles as Sr. Admissions/Sales Manager and Senior Admissions Representative, where Rick managed teams, monitored performance metrics, and conducted training to enhance conversion rates. Rick holds a Bachelor's Degree in Business Management from Houghton University, obtained between 2010 and 2012.
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