David Overton

David Overton has a diverse work experience spanning over several years. David currently serves as the Director of Client Success at PCLaw | Time Matters since November 2021, where they oversee client success operations. Prior to this, they held the position of Client Success Manager, Strategic Accounts at the same company from April 2021 to October 2021.

Before joining PCLaw | Time Matters, David worked at LexisNexis for a significant portion of their career. David served as the Manager of Customer Support from August 2014 to August 2019, leading a team in providing support services to customers. David also held the role of Operations Support Coordinator from an unknown start date to August 2014, where they coordinated operational activities. Additionally, they served as a Team Lead - Escalations from an unknown start date to an unknown end date in 2011, overseeing escalated customer issues. David also gained experience as a Professional Services / Remote Implementation specialist from an unknown start date to an unknown end date between 2008 and 2010 and as a Technical Support Engineer from an unknown start date to an unknown end date between 2006 and 2008.

David began their career at Access Point in 2005, where they held the role of Gross Profit Analyst - Accounting from an unknown start date to an unknown end date, and then served as a Supervisor - Long Distance Acquisition from an unknown start date to an unknown end date.

Prior to that, they worked at Business Telecom Inc (BTI) as a Manager - Long Distance Acquisition from an unknown start date to an unknown end date between 1994 and 2004.

Overall, David Overton possesses extensive expertise in client success, customer support, operations coordination, and telecom acquisition roles gained through their various positions at PCLaw | Time Matters, LexisNexis, Access Point, and Business Telecom Inc (BTI).

David Overton attended East Carolina University from 1987 to 1991, where they completed their junior year and earned a Bachelor of Arts (BA) degree in English Language and Literature, General.